Knowledge Base
Getting Started
-
Signing Up and Starting Your Trial
Create a QAM Hub workspace in minutes: no card, no plan to pick, a 30-day Advanced trial with every feature, and a plan chosen at the end.
-
Creating Your Organization and First Project
Step-by-step guide to setting up your organization and first project in QAM Hub, the containers that hold all your suites, test cases, and runs.
-
Understanding Roles and Permissions
Learn the role tiers in QAM Hub — organization admin and member, plus project admin, user, and viewer — and what each level can access.
-
Inviting and Managing Users
Step-by-step guide to inviting team members to your QAM Hub organization, assigning project roles, and managing access including Google SSO.
-
Navigating the QAM Hub Interface
A quick tour of the QAM Hub interface: how organizations and projects are structured and where to find test cases, runs, reports, and your settings.
-
Importing from TestRail
Move suites, test cases, custom fields, milestones and run history from TestRail into QAM Hub. What you need, what transfers, and what does not.
-
Exploring the Sample Project
Create a pre-filled Sample Project with realistic test cases, runs, checklists and automation results, and learn QAM Hub without touching real data.
Test Cases & Suites
-
Creating Test Suites and Test Cases
Learn how to organize tests into suites and groups and create structured test cases with steps, expected results, tags, and attachments in QAM Hub.
-
Using Custom Fields
How to create custom fields in QAM Hub to capture structured data on test cases — priority, type, component, or any attribute your team needs to track.
-
Working with Steps and Expected Results
How to write clear test steps and expected results in QAM Hub, attach images to each block, and keep your test cases repeatable and easy to follow.
-
Test Case Templates
How to create reusable test case templates in QAM Hub that pre-fill title, steps, expected results, and custom fields so new cases start consistent.
-
Tags and Test Organization
How QAM Hub organizes tests with suites and groups, and how tags add a flexible layer to slice your test inventory across that structure.
-
Version History and Rollback
How QAM Hub automatically versions every test case, what each snapshot captures, and how to roll back to an earlier version without losing history.
-
Importing & Exporting Test Cases via CSV
How to bulk-import test cases into QAM Hub from CSV and export them back out — for migrating from spreadsheets or another tool, and for backups.
Test Runs & Execution
-
Running Tests and Recording Results
Step-by-step guide to creating test runs, assigning testers, recording pass/fail/blocked/skipped results, and tracking execution history in QAM Hub.
-
Execution Statuses Explained
Pass, fail, blocked, skip, and untested in QAM Hub: what each status means, when to use it, and how status choices change your run and coverage reports.
-
Assigning Testers to a Run
How to assign testers to test cases within a run in QAM Hub so each person knows what they own and run progress is easy to track.
Automation
-
Uploading Playwright Reports
How to get Playwright results into QAM Hub — upload the JSON report in the UI or push automatically from CI with the official reporter.
-
Uploading Cypress Reports
How to get Cypress results into QAM Hub via the Mochawesome report — upload it in the UI or submit automatically from CI, with manual-case linking.
-
Automation Coverage Reporting
How to read automation coverage and health in QAM Hub — pass rate, flakiness, stability, trends, and which manual cases your automation covers.
AI Features
-
Generating Test Cases with AI
Generate test cases and checklists in QAM Hub from a description or screenshot, review each proposal before it saves, and write inputs that produce usable output.
Account & Security
-
Plans, Seats and What Each Plan Includes
Two per-seat QAM Hub plans compared: what Standard covers, what Advanced adds, how seats and free viewer seats work, plus storage and retention.
-
Billing, Subscriptions and Seat Changes
How to subscribe, switch between Standard and Advanced, change seats, update the card and find invoices in QAM Hub billing, handled via Stripe.
-
What Happens When Your Trial Ends
When a QAM Hub trial ends, your data stays and test cases and checklists can still be exported. How to reopen the workspace and choose your plan.